IBM Commitment to UniVerse...

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May 3, 2001


Dear UniVerse Customer,

By now you have probably heard the exciting news about U2 joining the IBM family. If you haven't seen the press release, it's posted on www.informix.com. IBM is acquiring the assets of Informix Software, including the UniData^TM and UniVerse^TM (U2) databases and tools products. IBM included U2 in this acquisition because it is a strong and profitable business. We are writing you to let you know that IBM intends to continue selling, supporting and updating the U2 databases. When this deal closes, U2 will benefit from the name, strength, and financial stability of the largest information technology company in the world. This should give you renewed confidence in the solidity of your investment in solutions built on U2.

The acquisition will have no effect on the current development plans, which include releasing UniVerse 10.0 in Q4 of this year and of UniData 6.0 in 1H of 2002. In keeping with our commitment to provide leading-edge technology to our U2 customers, both of these releases will include JDBC and XML interfaces, SSL for CallHTTP, enhanced server logging, and encryption for UniObjects for Java as well as provide additional enhancements specific to each database. We are also working on new releases of the U2 Tools products. IBM supports and delivers software on a wide variety of hardware platforms, which corresponds with our current release strategy.

UniData and UniVerse are high performance, cost effective and easy to manage relational databases. The U2 products form the key infrastructure for thousands of successful applications sold by our Value Added Resellers (VARs), and are used by Global 2000 companies. This makes it very important technology that we intend to invest in for the foreseeable future. By the way, IBM is a customer as well as the future owner of U2. Visit http://www.printers.ibm.com, developed with RedBack on U2.

Many of you have been loyal customers since the days of VMark and UniData, and have been through the merger to become Ardent, and then the acquisition by Informix. Through each change we've continued to provide you with excellent support and have consistently delivered on our commitments to continue developing the U2 products and providing interfaces to the latest technology. As U2 becomes part of IBM you can rest assured that your investment in U2 technology will be supported by IBM.

IBM's U2 team will work very hard to make you successful. We look forward to our continued mutually beneficial partnership.

Sincerely,

Janet Perna
General Manger
IBM Data Management Division
IBM Software Group

Susie Siegesmund
Vice President & General Manager
UniVerse/UniData Databases & Tools
Informix Software, Inc.

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